Privacy Policy
TaxIQ Inc. · taxiqinc.com · Last updated: March 2026 · Effective: March 2026
The short version: We collect only what we need to file your taxes. We never sell your data. Your tax return is encrypted with AES-256 before it ever reaches our database. You can delete your account and all data at any time.
1. Who We Are
TaxIQ Inc. ("TaxIQ," "we," "us," or "our") is a tax filing platform operated by TaxIQ Inc., powered by UNCHAIN3D. Our platform is accessible at taxiqinc.com. Contact us at [email protected].
2. Information We Collect
Information you provide directly:
- Account information: First name, last name, email address, and password (stored as a PBKDF2-SHA256 hash — never in plaintext)
- Tax information: Income, deductions, filing status, and other tax data you enter to complete your return. All tax data is encrypted with AES-256-GCM before storage.
- Payment information: Credit card details are processed directly by Stripe (PCI DSS Level 1 certified). TaxIQ Inc. never sees, stores, or logs your full card number, CVV, or expiration date.
- Social Security Number (SSN): If collected, your SSN is encrypted with AES-256-GCM immediately upon entry and stored only in encrypted form. It is never transmitted in plaintext.
Information collected automatically:
- IP address (used for rate limiting and fraud prevention only)
- Browser type and device type (for compatibility, not tracking)
- Session tokens (stored server-side in Cloudflare KV, expire after 30 days)
Information we do NOT collect:
- We do not use advertising trackers, pixels, or third-party analytics
- We do not collect biometric data
- We do not sell, rent, or share your personal information with advertisers
3. How We Use Your Information
- To provide tax filing services and calculate your federal and state tax return
- To send your one-time verification code (OTP) at signup
- To process your payment via Stripe
- To send transactional emails (welcome, password reset, receipts) via SendGrid
- To prevent fraud, abuse, and unauthorized access
- To comply with applicable tax and financial regulations
We do not use your information for advertising, profiling, or sale to third parties under any circumstances.
4. How We Protect Your Data
- In transit: All data is encrypted via TLS 1.3 (HTTPS) provided by Cloudflare
- At rest: Tax return data is encrypted with AES-256-GCM (the same standard used by the U.S. Department of Defense) before being stored in our database
- Passwords: Hashed with PBKDF2-SHA256 at 310,000 iterations (NIST SP 800-132 standard)
- OTP codes: Stored as HMAC-SHA256 hashes, never in plaintext, expire after 15 minutes
- Database: Supabase with Row Level Security — users can only access their own records
- Network: Protected by Cloudflare DDoS mitigation, WAF, and bot filtering
5. Third-Party Services
We use the following trusted third-party providers to operate TaxIQ:
- Cloudflare — Hosting, CDN, DDoS protection, and edge computing. Privacy Policy
- Supabase — Database hosting. Data stored in US-East region. Privacy Policy
- Stripe — Payment processing (PCI DSS Level 1). TaxIQ never sees your card data. Privacy Policy
- SendGrid (Twilio) — Transactional email delivery. Privacy Policy
We do not use Google Analytics, Facebook Pixel, or any advertising technology.
6. Data Retention
- Account data is retained as long as your account is active
- Tax return data is retained for 7 years (IRS audit statute of limitations)
- Session tokens expire after 30 days of inactivity
- OTP codes expire after 15 minutes
- Password reset tokens expire after 1 hour
7. Your Rights
You have the right to:
- Access: Request a copy of all data we hold about you
- Correction: Update incorrect information in your account
- Deletion: Request deletion of your account and all associated data (subject to legal retention requirements)
- Portability: Export your tax data in a structured format
- Objection: Object to any processing we cannot demonstrate a legitimate legal basis for
To exercise any of these rights, email [email protected]. We will respond within 30 days.
8. Cookies
TaxIQ does not use tracking cookies. We use only essential session functionality via Cloudflare KV (server-side). No cookies are stored in your browser for advertising or analytics purposes.
9. Children's Privacy
TaxIQ is intended for users 18 years of age and older. We do not knowingly collect personal information from minors. If you believe a minor has created an account, contact us immediately at [email protected].
10. Changes to This Policy
We will notify registered users by email at least 14 days before any material changes to this privacy policy take effect. Continued use of TaxIQ after the effective date constitutes acceptance of the updated policy.
11. Contact
TaxIQ Inc. · [email protected] · taxiqinc.com
Terms of Service
TaxIQ Inc. · taxiqinc.com · Last updated: March 2026 · Effective: March 2026
Summary: TaxIQ is a tax preparation tool. We provide the software; you are responsible for the accuracy of the information you enter. We are not a licensed CPA firm. Always review your return before filing.
1. Acceptance of Terms
By creating an account or using TaxIQ at taxiqinc.com, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use TaxIQ.
2. Description of Service
TaxIQ Inc. provides tax preparation software that guides users through the process of preparing federal and state income tax returns for the 2025 tax year (filed in 2026). TaxIQ uses 2025 IRS-verified tax rates as published in IRS Publications 505 and 535.
TaxIQ is tax preparation software, not a CPA firm. We do not provide legal advice, legal representation before the IRS, or certified public accounting services.
3. Eligibility
- You must be 18 years of age or older to use TaxIQ
- You must be a U.S. resident or U.S. citizen filing a U.S. federal tax return
- You must provide accurate information to the best of your knowledge
4. User Responsibilities
You are solely responsible for:
- The accuracy and completeness of all information you enter into TaxIQ
- Reviewing your completed tax return before filing with the IRS
- Filing your return by applicable deadlines
- Keeping copies of all tax documents (W-2s, 1099s, receipts) for your records
- Any tax liability, penalties, or interest assessed by the IRS or state tax authorities
- Maintaining the security of your account credentials
5. Pricing and Payments
- Federal Only: $99 per tax year
- Federal + State: $149 per tax year
- Additional tax year: $99 per year
All payments are processed by Stripe and are non-refundable once your tax return has been downloaded or transmitted. If you have not downloaded or transmitted your return, contact us within 48 hours of purchase for a refund.
Discount codes are applied at checkout and may not be combined. TaxIQ reserves the right to discontinue discount codes at any time.
6. No Tax Advice Warranty
TaxIQ provides tax preparation tools based on published IRS regulations. We make reasonable efforts to maintain accuracy, but:
- Tax law changes frequently and we cannot guarantee real-time accuracy
- Individual tax situations vary; our software may not cover every scenario
- TaxIQ is not liable for any tax underpayment, penalties, or interest
- For complex tax situations, we recommend consulting a licensed CPA
7. TaxIQ-Verified™ Calculation Engine
TaxIQ includes a proprietary multi-pass calculation verification engine ("TaxIQ-Verified™") that cross-checks all federal and state tax calculations against current IRS-published rates (IRS Publications 505 and 535) before presenting results or generating any tax form output.
The TaxIQ-Verified™ badge, when displayed, indicates that:
- All entered income figures have been validated against applicable IRS thresholds
- Deduction calculations have been cross-checked against 2025 IRS-verified rates
- State-specific calculations (where applicable) have been verified against published state tax authority rates
- The return has passed internal consistency checks across all schedules and forms
Important Limitation: The TaxIQ-Verified™ badge indicates that TaxIQ's internal calculation engine has verified internal consistency and cross-checked against published IRS rates. It does not constitute a guarantee of tax outcome, does not represent the professional opinion of a licensed Certified Public Accountant (CPA) or attorney, and does not guarantee acceptance by the IRS or any state tax authority. Users remain solely responsible for the accuracy and completeness of all information entered into TaxIQ. TaxIQ Inc. is a tax preparation software company, not a licensed CPA firm.
TaxIQ will flag and refuse to generate any tax form output if a calculation error or data inconsistency is detected. Users will be prompted to correct the issue before proceeding.
8. Intellectual Property
TaxIQ, TaxIQ-Verified™, UNCHAIN3D, and all associated trademarks, logos, software code, and content are the exclusive property of TaxIQ Inc. You may not copy, reverse engineer, resell, or redistribute TaxIQ software or content without written permission.
9. Prohibited Uses
You may not use TaxIQ to:
- File fraudulent tax returns or returns containing knowingly false information
- Attempt to access other users' accounts or data
- Probe, scan, or test the security of our systems
- Automate account creation or access in violation of our rate limits
- Violate any applicable federal, state, or local law
10. Limitation of Liability
To the maximum extent permitted by law, TaxIQ Inc. and its officers, employees, and partners shall not be liable for:
- Any IRS or state tax authority actions, audits, penalties, or assessments
- Indirect, incidental, special, or consequential damages
- Loss of data, loss of revenue, or loss of profits
- Service interruptions or unavailability
Our maximum liability to you for any claim arising from use of TaxIQ shall not exceed the amount you paid to TaxIQ in the 12 months preceding the claim.
11. Dispute Resolution
Any disputes arising from use of TaxIQ shall first be submitted to good-faith negotiation. If unresolved within 30 days, disputes shall be resolved by binding arbitration under the rules of the American Arbitration Association. Class action lawsuits are waived to the extent permitted by law. These terms are governed by the laws of the State of California.
12. Termination
TaxIQ may suspend or terminate your account for violation of these Terms. You may delete your account at any time by contacting [email protected]. Tax return data will be retained for 7 years per IRS record-keeping guidelines, then permanently deleted.
13. Changes to Terms
We will notify registered users by email at least 14 days before any material changes take effect. Continued use after the effective date constitutes acceptance.
14. Contact
TaxIQ Inc. ·